Peanutbutter technical support

[yesthattom]

This is why I can't do tech support any more. Stories like these:

(Be prepared to laugh out loud... it's really funny!)

http://chaobell.livejournal.com/591009.html

However, what he/she doesn't realize is that a PHB response to this would be:

It's your own damn fault for making a product that is so difficult to use. I counted like 15 steps in there and that was just up to the point where the peanut butter was getting on the bread. And then you use all these technical terms without explaining them... like a normal person would know what "counter-clockwise" means!

Comments

[dariens-haircut.livejournal.com]

I once had a manager order me to explain to a user what the word "verbose" meant because he thought it was a "computer term".

My definition, of course, was the following...

"Wordy."

I don't think either he or the user appreciated the humor in the one-word definition.

[inflectionpoint.livejournal.com]

Oh yes.

And people wonder why I'm such a snarky little bundle of joy. Because the PHB's are real. And I talk to them every day.

We had one clown who wanted us to pay for the parking ticket he got because he parked in an illegal spot, stayed on the phone with us and also was doing some other work in his office and ended up getting a 50$ ticket. He had succesfully pulled that stunt on other vendors.

I am grateful every day that our management said no. Ummm, actually we said more than no, but that was off line. Wish I had transcripts of some of these conversations, I would quit my day job and write a comedy show.

[debkitty.livejournal.com]

I am utterly amused. And I don't even like peanut butter and jelly sandwiches.

[drwex]

Hysterical. Blogged, with credit back to you.

[vito-excalibur.livejournal.com]

Also, my boyfriend points out that right after you told the person to throw away the paper seal, they would have to start over because they would have thrown away the bread and the peanut butter.

[aliza250.livejournal.com]

We did an exercise in 5th grade, where we each wrote instructions for making a PB&J sandwich for homework, and the next day we each got a random one to follow. Some of the ones I remember were

1. The sandwich made with an inch-thick layer of PB.
2. The sandwich made from "two pieces of bread" that were inch-long chunks ripped off a slice.
3. The sandwich with a blob of PB in one corner and a blob of jelly in the other.

I don't think anyone got the PB on the outside of the sandwich, though.