Cancelling credit cards
Aug. 26th, 2007 01:48 pmToday I cancelled 3 Bank of America credit cards because they aren’t hip to the fact that people want electronic access to their data that is easy and free.
Their web site lets me download my data into Quicken. However, it fails when I use Quicken’s OneStep update. When I talked with them I was told that I can pay $9.99/month and OneStep will work. $120 a year? Screw that. That’s outrageous! My other credit cards don’t charge for that. (If the fee is to cover a fee from Quicken, then those other companies eat the cost.)
I said they can waive the fee or I would cancel the card. Well, I ended up canceling the cards.
Banks that don’t understand that easy electronic
I love INGDirect for this reason. Electronic access isn’t a nuisance that they grudgingly put up with, possibly for a fee. They cater to the web-savy because they know that eventually everyone will be that way.
By the way... in the process of all of this BoA made all my credit cards accessible from my web-based access thing that they have. Except I only have 3 credit cards and 4 showed up. I wasn’t able to cancel the mystery card, but I wonder how long it will take them to notice it. Currently I get an error every time I try to access it but I’m going to have quite a laugh if it turns out that they’ve given me access to someone else’s card.
Their web site lets me download my data into Quicken. However, it fails when I use Quicken’s OneStep update. When I talked with them I was told that I can pay $9.99/month and OneStep will work. $120 a year? Screw that. That’s outrageous! My other credit cards don’t charge for that. (If the fee is to cover a fee from Quicken, then those other companies eat the cost.)
I said they can waive the fee or I would cancel the card. Well, I ended up canceling the cards.
Banks that don’t understand that easy electronic
I love INGDirect for this reason. Electronic access isn’t a nuisance that they grudgingly put up with, possibly for a fee. They cater to the web-savy because they know that eventually everyone will be that way.
By the way... in the process of all of this BoA made all my credit cards accessible from my web-based access thing that they have. Except I only have 3 credit cards and 4 showed up. I wasn’t able to cancel the mystery card, but I wonder how long it will take them to notice it. Currently I get an error every time I try to access it but I’m going to have quite a laugh if it turns out that they’ve given me access to someone else’s card.
hmmm....
Date: 2007-08-26 06:27 pm (UTC)This is one of the things I've always loved about USAA...because they server a world-wide, deployed customer-base they've almost always been first and ahead-of-the curve with online services.
Last year they added "Deposit@Home," Check 21-compliant scanning. A lot of banks are only just now starting to offer this for business customers, let alone home users.
Loves me my USAA.
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Date: 2007-08-26 07:34 pm (UTC)no subject
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